The Crystal Luxury Bay Resort Nusa Dua

APAC Hotels & Resorts
Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua
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The Crystal Luxury Bay Resort Nusa Dua | Nusa Dua | Bali | Indonesia

Jalan By Pass I Gusti Ngurah Rai No. 88, 80363 Nusa Dua, Indonesia

You're eligible for a Genius discount at The Crystal Luxury Bay Resort Nusa Dua!

The Crystal Luxury Bay Resort Nusa Dua Managed by Dafam is located in Nusa Dua, 2.3 km from Bali International Convention Centre. Boasting indoor and outdoor pools, the resort provides free WiFi throughout the property and free private parking on site. Guests can enjoy pampering massages at the spa centre at additional charges or use the free scheduled shuttle service to reach the beach club and Bali Collection Shopping Centre.

Featuring Balinese contemporary design, the rooms offer views of the pool or the city. Each room has air conditioning and a flat-screen TV. Certain rooms come with a seating areas, while others are equipped with a spa bath. The private bathroom is stocked with bathrobes, slippers and free toiletries for extra comfort.

You will find a restaurant, a bar and a gift shop at The Crystal Luxury Bay Resort Nusa. Other services include babysitting, laundry and dry cleaning. The staff can also arrange bike hire, car rental and airport shuttle with additional charges.

Bali Collection is 3.1 km from The Crystal Luxury Bay Resort Nusa , while Pasifika Museum is 3.1 km away. The nearest airport is Ngurah Rai International Airport, 7 km from The Crystal Luxury Bay Resort Nusa Dua Managed by Dafam. Guests enjoy free airport pick-up.

See Photos for The Crystal Luxury Bay Resort Nusa Dua (46)

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The Crystal Luxury Bay Resort Nusa Dua 10

Review score

Based on 85 reviews

Facilities

6.3

Cleanliness

6.7

Comfort

6.6

Value for money

6.9

Location

6.7

Total

6.3

Free WiFi

8.3

Room choices in The Crystal Luxury Bay Resort Nusa Dua

Crystal Suite

X 4

Two-Bedroom Penthouse Apartment

Deluxe Balcony with Jacuzzi Pool View

Deluxe Double with Bay View

Deluxe Double or Twin Room with Pool View

X 3

Suite with Pool View

X 4

Family Suite

X 6 X 3

Three Bedroom Penthouse

Services

Internet	WiFi is available in all areas and is free of charge.
Bathroom	Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet
View	View
Outdoors	Outdoor fireplace, Outdoor furniture, Sun terrace, BBQ facilities Additional charge, Patio, Balcony, Terrace, Garden
Kitchen	Coffee machine, Tumble dryer, Electric kettle, Refrigerator
Room Amenities	Socket near the bed, Clothes rack
Activities	Bicycle rental Additional charge, Live music/performance, Evening entertainment Additional charge, Nightclub/DJ Additional charge, Billiards Additional charge, Children's playground
Living Area	Seating Area, Desk
Media & Technology	Flat-screen TV, Cable channels, Satellite channels, Telephone, TV
Food & Drink	Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker
Parking	Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking
Reception services	Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, Express check-in/check-out Additional charge, 24-hour front desk
Entertainment and family services	Baby safety gates, Kids' outdoor play equipment, Indoor play area, Baby safety gates, Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General	Shuttle service, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Soundproofing, Car hire, Laptop safe, Packed lunches, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock, Room service
Accessibility	Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator
3 swimming pools	Open all year, Open all year, Suitable for kids, Pool is on rooftop, Pool bar, Sun umbrellas
Wellness	Kids' pool, Fitness classes, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Water slide, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken	English, Indonesian, Chinese

Conditions

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Accepted payment methods	Cash The Crystal Luxury Bay Resort Nusa Dua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Please note that room rates for 31 December 2019 include compulsory dinner.

The property provides free one way airport transfer for guests staying at least 3 nights.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Crystal Luxury Bay Resort Nusa Dua in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Other known names for The Crystal Luxury Bay Resort Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua Managed by Dafam

Frequently asked questions about The Crystal Luxury Bay Resort Nusa Dua

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at The Crystal Luxury Bay Resort Nusa Dua?

WiFi is available in all areas and is free of charge.

Is there free parking available at The Crystal Luxury Bay Resort Nusa Dua?

Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking

What are the outdoor activities at The Crystal Luxury Bay Resort Nusa Dua

Outdoor fireplace, Outdoor furniture, Sun terrace, BBQ facilities Additional charge, Patio, Balcony, Terrace, Garden

What languages are spoken at The Crystal Luxury Bay Resort Nusa Dua?

English, Indonesian, Chinese

What are the general services offered at The Crystal Luxury Bay Resort Nusa Dua?

Shuttle service, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Soundproofing, Car hire, Laptop safe, Packed lunches, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock, Room service

Are pets allowed at The Crystal Luxury Bay Resort Nusa Dua?

Pets are not allowed.

What is the check-in time at The Crystal Luxury Bay Resort Nusa Dua?

From 15:00

What is the check-out time at The Crystal Luxury Bay Resort Nusa Dua?

Until 12:00

100% real reviews of The Crystal Luxury Bay Resort Nusa Dua

tpl.official.section.reviewsHome.description

Australia

Jhonatan

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

It is a good place to stay with good facilities

Every time we had a shower the bathroom got inundated, the towels were not the cleanest and some of the facilities need a bit of work

United Kingdom

Elif

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Pleasant

The look of the room & hotel was good

The cleanliness of the bathroom, the quality of the breakfast, the look of the pool

Australia

David

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Fair

Leaving

The constant fires from the hill billy neighbours. The room stank of smoke and we could open the balcony doors at night due to the garbage fire.

Australia

Steven

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Fair

Has potential to be a first class hotel but lack of maintenance and facilities advertised that weren't available or closed, staff were very helpful and friendly

Pool on rooftop not available cleanliness of spas and pools, good average variety of food

Singapore

Farah

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Unconfortable and not value for money as the hotel is clearly not being maintained properly.

The only saving grace of this hotel was the staff. Staff was friendly and tried to help as much as they could, considering the obvious lack of manpower and how the hotel really is. The breakfast buffet was good also.

Property was not as it was shown on the website. It was extremely run down and not maintained very well, probably due to covid.

Spain

Luijer

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Good

The bed and the room is very comfy and big. Staff is very friendly and a lot of choise at the Asian breakfast buffet.

The wifi didn't worked so well, no lights at the balcony, the rooftop pool is closed, the free shuttle to the Bali Collection Mall was not availeble, if you take a shower the whole bathroom is full of water.. for the money what we payed I was just expecting a little bit more to be honest, specially if you compere the price with other cheaper hostels and hotels.

Indonesia

Ornela

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

oh.

Beautiful room, amazing view. bath.

hello. was actually no good. Breakfast is bad. the faucet broke, they don’t pick up the phone, it’s hard to get through, the elevator for the whole one, and the other didn’t work, I had to go up the stairs. Internet is terrible! you won't be able to work in the room. (it's a shame that the staff fixed the faucet after almost 5 hours! water was pouring on the floor, the fountain was beating, well, in general, I'm shocked guys.) and breakfast!! Horrible breakfast - not chicken but just bits of bones. do you need to brush them? cheese and sausages are not edible, and even dangerous!! very very shameful!!!

South Africa

Trishen

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

good value for money accommodation

comfortable rooms

needs a lot of maintenance

Netherlands

Erik

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Fine, but certainly not a 5 star hotel (maybe 5 years ago, before corona)

Friendly staff, try to help you where possible.

In the assigned room a hole had been drilled in the bathroom through which water leaked (there were also damp spots on the ceiling). As a result, the sink and part of the floor were continuously flooded. After the first night I complained to the reception and got another room, which was fine (but I did wonder why such a room is rented out at all, this is not the standard you should want as a hotel). Furthermore, everything showed that little is being invested in maintenance, perhaps due to corona past years? The taps of the bath are completly covered in lime, the sealant seams have had their best time and there are also moisture spots around the air conditioning. The roof of the pool bar was about to collapse and there are loose plates under the balconies above the pool area.. Furthermore, upon arrival it was told that some elevators and the roof pool were under maintenance, would take max. 2 days. The elevators never worked (I think they were just off to save money) and nothing happened on the rooftop pool either, which is one of the reasons you might book this hotel. Then be honest about it and tell people before a reservation is made. Wrong cuts and this is definitely not a 5 star hotel anymore, there are much better 3 or 4 star hotels in Bali.

Australia

Mellissa

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Has what you need to Relax!

The staff were amazing and food was pretty good and reasonably priced..room massage was awesome ????

The place must of been hit by Covid so many rooms are run down!

Australia

Susan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Awesome

The room spacious, pool clean n refreshing, breakfast average but still nice

The water in the bath could of being warmer

Australia

Joseph

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Good

Good location and great staff.

Cleaning needs attention. Checked in process was a bit complicated as our room we booked was under renovation but no communication from the hotel prior. However they upgraded our room free to the crystal suit.

Australia

Sohaib

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Decent Stay

Pools were really nice & clean. Rooms were good and spacious. Breakfast was good too but needs menu revision to include more continental dishes.

Lots of mosquitos & termites and the location was too far away from everything. Occupancy in the hotel was very very low. On first night they were hardly 5 Rooms occupied.

Finland

Jesse

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Review Crystal Luxury Bay Resort

The rooftop pool on the 8th floor.

Dirty glasses at the breakfast, lack of language skills by staff and problems with our room.

Australia

Augustine

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Very Good

Good design

Need a face lift.

Australia

Jugraj

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Hotel with potential to be better

The infinity pool was very nice and we spent most of our time up there. It’s a great location if you don’t want to stay some where too crowded with tourists. We used grab so it was convenient to get around from the hotel. Our room was nice, we had booked the honeymoon suite but on arrival we were told that it was not available and that we had been upgraded to a better room. We booked 3 months in advance so I don’t understand how that could have happened. Any way, we stayed in a different room for one night and staff were able to put us in the honeymoon suite which we originally paid for. In that regards, customer service was great and staff were very friendly and tried their best to cater to our needs.

The breakfast is not so great, it would be nice if they had some continental food but most of it was of an Asian cuisine. There’s definitely potential for improvement. The concept and layout of the hotel is great but there doesn’t seem to be much maintenance happening. The room we were upgraded to (Deluxe Suite -because the honeymoon suite was not available) had leaking air conditioning and a hole in the wall below it and the shower head was broken, bathroom was also not great. Thankfully we were able to move into the honeymoon suite after a day and everything was great in that room. I think it really depends on your luck for the type of room you get.

India

Venugopal

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

overall good, indian varite food need to be add.

Swimming Pool, restaurant, lobby, staff service and Roof top.

Communication need to improve (English), site seeing option need to be open - need to arrange travel desk.

United Kingdom

Anthony

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Only enjoyed the rooftop bar

Rooftop pool

Room service food menu was very poor not a lot to choose from. Wifi was useless too

Australia

Niculae

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

Good

Ferdian was a very good host,giving us access to the hotel bus and being very friendly

Too close to main road

Singapore

Gbbpentium

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Crystal Luxury Bay Resort Nusa Dua

A bit pricey but worth the value

The cleanliness and comfort were as expected. We don't interact much with the staff, but they seem friendly when we're having breakfast. A bit pricey but I think worth the value.

The outdoor jacuzzi is not very clean and there is no lock on the bathroom.

Nearby the The Crystal Luxury Bay Resort Nusa Dua

Nearby places of interest

Monument Veteran

0.9 miles

Tanjung Benoa

1.7 miles

Indonesia Tourism Development Corporation

1.8 miles

Pasifika Museum

1.9 miles

Bali Collection

1.9 miles

Bebek Bengil Nusa Dua

2.2 miles

Geger Beach

2.4 miles

Udayana University Jimbaran

2.5 miles

Waterblow

2.5 miles

Jimbaran Corner

2.8 miles

Highlighted Places

Samasta Lifestyle Village

3 miles

Benoa Harbour

3.1 miles

Garuda Wisnu Kencana

3.2 miles

Serangan Turtle Island

4.1 miles

Bali Mall Galleria

4.8 miles

Waterbom Bali

4.8 miles

Discovery Shopping Mall

4.8 miles

Dewa Ruci Roundabout

4.8 miles

Kuta Center

4.8 miles

Kuta Square

5 miles

Nearby airports

Ngurah Rai International Airport

4 miles

Connections & Popular Places of interest

Cafe/Bar Agendaz Beach Club Nusa Dua beach (The Crystal Bali)

3.1 miles

Cafe/Bar Nikki Beach Club

3.1 miles

Restaurant Jimbaran Seafood on The Beach

3.1 miles

Restaurant Bumbu Bali Restaurant

3.1 miles

Cafe/Bar Sky Garden Bali

9.3 miles

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The Crystal Luxury Bay Resort Nusa Dua ★★★★★

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The Crystal Luxury Bay Resort Nusa Dua | Nusa Dua | Bali | Indonesia

The Crystal Luxury Bay Resort Nusa Dua

See Photos for The Crystal Luxury Bay Resort Nusa Dua (46)

Room choices in The Crystal Luxury Bay Resort Nusa Dua

Services

Conditions

Other known names for The Crystal Luxury Bay Resort Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua Managed by Dafam

Frequently asked questions about The Crystal Luxury Bay Resort Nusa Dua

How does the best price guarantee work?

Is WiFi available at The Crystal Luxury Bay Resort Nusa Dua?

Is there free parking available at The Crystal Luxury Bay Resort Nusa Dua?

What are the outdoor activities at The Crystal Luxury Bay Resort Nusa Dua

What languages are spoken at The Crystal Luxury Bay Resort Nusa Dua?

What are the general services offered at The Crystal Luxury Bay Resort Nusa Dua?

Are pets allowed at The Crystal Luxury Bay Resort Nusa Dua?

What is the check-in time at The Crystal Luxury Bay Resort Nusa Dua?

What is the check-out time at The Crystal Luxury Bay Resort Nusa Dua?

100% real reviews of The Crystal Luxury Bay Resort Nusa Dua

Jhonatan

Elif

David

Steven

Farah

Luijer

Ornela

Trishen

Erik

Mellissa

Susan

Joseph

Sohaib

Jesse

Augustine

Jugraj

Venugopal

Anthony

Niculae

Gbbpentium

Nearby the The Crystal Luxury Bay Resort Nusa Dua

Nearby places of interest

Highlighted Places

Nearby airports

Connections & Popular Places of interest

How can we help you?

- The Crystal Luxury Bay Resort Nusa Dua -